A developer published a practical framework for governing AI agent write access in CRM and ERP systems, centered on a five-column permission matrix that assigns each action a risk level, agent permiss…
KeenCraft built Dynaris, an AI front desk for multi-location businesses that unifies voice, chat, and email into a single customer thread rather than treating the phone as a standalone agent. The syst…
Zoho launched Zia Chat, an AI interface built into its SaaS ecosystem that gives users a single conversational interface to retrieve information, analyze business data, and take action across applicat…
Zoho's Catalyst Agent Skills, an open-source set of model-facing documentation guides for its full-stack cloud platform, enabled the smallest AI model to complete 92% of an end-to-end full-stack app b…
Totum AI launched an AI accounting harness that integrates with Gmail, WhatsApp, and Slack to process bills, entries, invoicing, bank reconciliation, and reports across multiple companies, and writes …
Zoho's Catalyst QuickML added GLM 4.7 Flash and Qwen3.6-35B-A3B Vision Language Model support, LLM tool calling, three RAG task modes including Agentic RAG, GenAI endpoint deployment, and a conversati…
Zoho founder and chief scientist Sridhar Vembu warned that the current AI investment surge could resemble the telecom bubble of the late 1990s, citing memory prices that have jumped 500% over 12 month…
A new guide from an unnamed source outlines four write targets for AI agents in CRM systems, warning that misrouting agent output degrades data quality. The guide, which covers Zoho, Salesforce, and H…
Airbnb CEO Brian Chesky said the company will spend more on AI tokens this year than forecasted because the ROI is strong, following a second-quarter earnings report that sent shares up as much as 17%…
A July 2026 Blind survey of 1,552 India-based professionals found that 66% of AI/ML workers expect layoffs or significant team cuts within the next three to six months, making them the second-most anx…
Zoho founder Sridhar Vembu said the IT industry, including Zoho, has largely stopped creating new jobs, with funds that would have gone to hiring now consumed by AI and data center costs due to rising…
Encore AI, a startup that analyzes customer interactions to train AI voice agents, has raised $30 million in a Series A round led by Team8. Founded in 2022 by CEO Dvir Ginzburg, the company rebranded …
Zoho head of sales and account management Ricky Thakrar told CIO 100 Leadership Live New York that organizations should prioritize smaller, context-rich AI models over larger frontier models to build …
Zoho has launched Classes 2.0, an AI-powered learning management system update targeting India's education gaps, embedding artificial intelligence across lesson planning, grading, and a subject-locked…
MailKite offers a unified email API for AI agents that can both send and receive emails, contrasting with Zoho's ZeptoMail which is send-only. ZeptoMail lacks inbound capabilities, forcing developers …
CIO.com announced the inaugural US winners of the Next CIO Awards, honoring 14 rising technology executives who demonstrate exceptional leadership and business impact. The winners will be recognized a…
US export controls on advanced AI models have prompted Indian venture capitalists and AI leaders to call for accelerated domestic AI capability. Anthropic disabled its Fable 5 and Mythos 5 models for …
Zoho co-founder Sridhar Vembu urged India to build a comprehensive technology pyramid beyond AI, following US restrictions on Anthropic's models. Vembu argued that underlying capabilities are less exp…
The US government's order for Anthropic to shut down its Fable 5 and Mythos 5 models has sparked a strategic debate in India about AI sovereignty, with proposals for a $5 billion annual sovereign AI f…
The US Commerce Department forced Anthropic to suspend global access to its Fable 5 and Mythos 5 AI models, citing national security concerns, cutting off India—its second-largest market—and sparking …