A ZDNET reporter paid $10 for Microsoft's premium Copilot agents to automate work tasks, only to find the AI produced misinformation, hallucinations, and dead ends. The Analyst agent offered to build …
Nearly 8 out of 10 service leaders say investing in AI agents is essential to meet rising customer demands, according to Salesforce's 2026 State of Service report. The survey of 6,500 service professi…
Microsoft at Build 2026 announced the general availability of MDASH, its multi-model agentic security system, now integrated into a full enterprise security control plane connecting Defender, GitHub C…
Microsoft launched seven new AI models at its Build developer conference Tuesday, including its first reasoning model called MAI-Thinking-1. The 35-billion-parameter model, designed for multi-step tas…
Microsoft unveiled Work IQ, a new enterprise platform designed to shift IT operations from human-driven integration to an agent-first model where AI agents dynamically discover and use data structures…
Canonical founder and CEO Mark Shuttleworth declared Ubuntu 26.04 the operating system for the "AI agentic era" during his keynote at the Ubuntu Summit in London. Shuttleworth argued that AI-driven so…
Anthropic's Claude Opus 4.8 failed a legal and insurance demand letter test designed to measure honesty, revealing a significant judgment error despite the company's claims of improved transparency. T…
A ZDNET contributor found that asking a chatbot to design its own image-generation prompt produces better results than writing the query manually. The technique, tested with Gemini and ChatGPT, yields…
ZDNET identified nine Google Search alternatives that prioritize traditional link-based results over AI-generated overviews. Startpage and DuckDuckGo emerged as top choices for users seeking privacy-f…
IBM and Red Hat announced Project Lightwell, a $5 billion initiative deploying 20,000 engineers and AI tools to systematically find and fix vulnerabilities in open-source software at industrial scale.…
A ZDNET reporter who used Google's Gemini AI assistant in Android Auto for two months found the tool transformed their daily drive in four key ways. The AI reduced the need to reach for a phone or car…
Anthropic released Opus 4.8 on May 28, 2026, replacing Opus 4.7 with faster thinking modes at one-third the cost while prioritizing coding abilities and prosocial traits. The company reported that Opu…
Perplexity launched Bumblebee, an open-source read-only scanner that checks developer machines for risky packages, extensions, and AI tool configurations during supply-chain incidents. The tool, avail…
Anthropic released Claude Opus 4.8 on Thursday, a large language model the company says is roughly four times less likely than its predecessor to allow flaws in code to pass unremarked. The new model …
Google has expanded its Preferred Sources feature to include AI Overviews and AI Mode, allowing users to prioritize specific news sites in AI-powered search results. The update, announced in a Wednesd…
Enterprise AI rollouts have been temporarily halted as executives at Fidelity Investments and EY discovered that generative AI tools were surfacing vast amounts of long-forgotten, unsecured data from …
A ZDNET reporter switched from Microsoft Copilot to Anthropic's Claude AI for use in Word, Excel, and PowerPoint, citing Claude's ability to work across multiple applications simultaneously. The repor…
An iPhone user who tested Google Gemini through Android Auto in a Toyota Camry found the AI assistant outperformed Siri for in-car tasks like sending emails, getting restaurant recommendations, and an…
Apple's current AirPods lineup already contains the hardware needed for LE Audio, a Bluetooth upgrade that would deliver improved battery life, lower latency, and better hearing aid performance if App…
Luke Gebb, head of global innovation at American Express, outlined four strategies for successful innovation in the age of agentic AI, emphasizing the need to embrace change, take calculated risks, an…