Viber

Contact centers adopting Voice AI must still route most voice traffic over the PSTN, making telephony integration central to customer experience deployments, according to an analysis of voice infrastr…

OpenAI has restored ChatGPT access on WhatsApp in the European Economic Area after Meta removed the chatbot in January 2026, and expanded the AI assistant to KakaoTalk in South Korea and Viber in sele…

Infobip released a minimal Message MCP server with one or two tools for SMS, RCS, and Viber notifications, responding to developer feedback that full-featured channel integrations impose a context tax…