Velera

Credit union chatbot adoption reached 46% in 2026, up from 3% in 2019, according to Cornerstone Advisors data cited by PYMNTS and CU Daily. PYMNTS Intelligence research with Velera found that 75% of s…

A panel discussion published June 18, 2026 concluded that agentic AI is shifting the conversation in financial services from automation toward decision support, forcing credit unions to balance speed …

Credit unions are re-evaluating legacy payments systems instead of replacing them entirely, as these systems remain central to money movement despite being difficult and expensive to maintain. Velera …