Pinkfish

mentions 2 type Organization feed RSS

// recent coverage 2 mentions

18:31

2026-09-07

forkast.news

artificial-intelligence

Genesys Ships Four Agentic Products—And Enterprise Buyers Face a Familiar Trade-Off

Genesys introduced four agentic orchestration products—Navigator, Orchestrator, Contextual Intelligence, and an AI Control Plane—at Xperience 2026, aiming to unify customer service automation. The com…

13:30

2026-06-30

letsdatascience.com

ai-agents

Genesys Buys Pinkfish for Contact Center Automation

Genesys acquired Pinkfish on June 30, 2026, gaining a 25,000-tool MCP ecosystem and 500-plus integrations to enable autonomous multi-step task execution by virtual agents in its contact-center platfor…

// co-occurs with top 8 entities

Genesys 2 Gartner 1 Salesforce 1 ServiceNow 1 Mike Szilagyi 1 Scaled Cognition 1 APT-2 1 Genesys Cloud 1

// topics top 6 topics

ai products 2 ai agents 2 ai infrastructure 2 artificial intelligence 1 ai tools 1 ai startups 1