Based on the article, the author, who previously led billing at a global streaming company, argues that billing complexity compounds invisibly over time as new features are added, forcing engineering …
In 2025, companies made over 1,800 pricing changes, driven by AI's disruption of traditional cost structures and unpredictable usage patterns, yet most failed to update their underlying billing system…
The article argues that building billing systems remains fundamentally difficult despite advances in AI, because the core challenge is not coding but defining what a "correct" system looks like across…
The article argues that early-stage marketing must begin with identifying a clear "enemy"—such as an outdated model or misconception—rather than waiting for funding or a marketing hire. It advises fou…