A PYMNTS Intelligence report from May 2026 reveals consumers embrace AI for product discovery and comparison but resist delegating payments and irreversible purchases to autonomous agents, demanding h…
A PYMNTS Intelligence and Visa Acceptance Solutions report based on a March 2026 survey of 1,185 retail merchants in the United States, Brazil and the United Arab Emirates found that merchants view AI…
Financial services firms have adopted AI across more tasks than healthcare or media, leading on 27 of 75 AI-supported tasks, according to a PYMNTS Intelligence survey of 60 senior tech executives. Whi…
PYMNTS Intelligence reports that 81% of workers who use Claude say the AI tool is either essential or productivity-enhancing at work, while ChatGPT remains the dominant personal-use AI with 37% to 44%…