NiCE

AWS named NiCE a launch partner for its new European Sovereign Cloud Region, a move that affects data residency and compliance for enterprise AI deployments. NiCE, a leader in CX AI, gains presence in…

AI systems are increasingly being used to detect human emotions in workplaces, call centers, and companion apps, but current models often fail to capture nuanced, contextual emotional states. Research…

A developer built an MCP server with 132 tools that gives AI assistants like Claude programmatic access to Cognigy.AI's management API. The server enables natural language control over conversational …