Megha Yethadka

Uber cut 10% of its customer-service jobs on Wednesday, marking the first time the company has directly blamed AI for layoffs. The reductions, part of a push to simplify operations and embrace AI, wer…

Uber laid off 10 percent of its customer service team, citing AI as the reason, according to Bloomberg. The cuts affected the Community Operations division, which Uber's vice president Megha Yethadka …