15:39
2026-09-25
craftcx.com
artificial-intelligence
Small questions, measurable gains with Jev – CraftCX
CraftCX moved four ticket-insight labels from OpenAI's GPT-5 nano to TypeSafe AI's Jev, improving mean macro recall by about 20% (79.3% to 95.6%) on 16 labeled synthetic conversations, according to a …