Hari Gopalkrishnan

Bank of America chief technology and information officer Hari Gopalkrishnan said AI delivered a $100 million return in software development in 2025, with double that amount expected this year, while t…

Bank of America's chief technology and information officer Hari Gopalkrishnan discussed the bank's $14 billion budget and its cost-effective revamp of the AI chatbot Erica, while Google's AI division …

Bank of America CTIO Hari Gopalkrishnan cautioned that AI investments can spiral out of control, citing a $100,000 process that could cost $1 million to optimize with AI agents. The bank, managing $4.…