GoSumo

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07:05

2026-09-11

dev.to

artificial-intelligence

AI‑Powered Smart Routing: One Inbox for All Channels

GoSumo, an open-source project, has launched an AI-powered smart-routing engine that consolidates customer messages from WhatsApp Business, Instagram Direct, SMS, web chat, and email into a single uni…

06:50

2026-09-11

dev.to

artificial-intelligence

Smart Routing: AI-Driven Conversation Flow for India SMBs

GoSumo has launched a smart routing feature that consolidates inbound customer conversations from WhatsApp, Instagram, SMS, web chat, and email into a single AI-driven interface for India SMBs. The pl…

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artificial intelligence 2 ai products 2 ai agents 2 natural language processing 2 ai tools 1 developer tools 1