This+that, a universal inbox platform, is ranked the best overall for executive assistants seeking multi-channel unification, according to a new comparison of 10 platforms. The platform connects email…
Zendesk is designed for large and complex service teams, with the company claiming its AI agents can resolve up to 80% of customer interactions, according to a comparison of 12 email management platfo…
Google Maps has added agentic features that let users order food, book hotels, and purchase event tickets directly within the app, using personalized data from Gmail and Google Calendar. The update tr…
Google is rolling out a prominent Gemini bar at the bottom of Google Docs for some users, and WIRED provides instructions to disable it. For personal accounts, users can turn off the feature by unchec…
Google has added new agentic capabilities to its Gemini-powered Ask Maps assistant in Google Maps, enabling multi-step tasks such as ordering food for pickup, checking hotel availability, and receivin…
Google has expanded its conversational Ask Maps AI in Google Maps with agentic capabilities, including autonomous food ordering via Square and Toast integrations in the U.S., Gmail-powered personal in…
A developer outlines how to safely automate Gmail, Calendar, and Drive tasks using Claude via Model Context Protocol (MCP) connectors, emphasizing a read-versus-write split where Claude drafts and the…
Google Cloud announced that Filestore, its first-party NFS file service, now incorporates a cloud-native backend storage layer built directly on Colossus, Google's foundational distributed storage sys…
Google LLC will discontinue Gmail's 'Send as' feature for third-party email addresses starting January 2027, affecting web and mobile apps, and also eliminating Gmailify and web-based POP mail fetchin…
Cursor 3 released five Google Workspace plugins on August 3, 2026, enabling coding agents to access Gmail, Drive, Calendar, Docs, and Sheets directly within the IDE, plus a bonus Google Chat plugin. T…
Cursor released Google Workspace plugins on August 3, 2026, enabling coding agents to interact with Gmail, Google Drive, and Google Calendar via remote MCP endpoints. A security checklist advises deve…
Email sending volume grew by over 50% between 2022 and 2024, driven by AI-powered outreach tools like Instantly, Lemlist, and Apollo, which now defeat traditional spam filters by personalizing at scal…
Google quietly enabled AI features in Gmail, Google Chat, and Google Meet in late 2025 that scan all user communications for summaries and draft replies, raising privacy concerns and prompting legal c…
A developer built a governed agent platform with 27 skills across 7 groups, including publishing, testing, and communication, where every tool call is audited and scoped to a workspace. The platform u…
This+that, an AI-powered inbox platform, consolidates Gmail, Outlook, Slack, Microsoft Teams, Google Chat, and Instagram into a single stream, automatically extracting six types of action items: reque…
The average professional spends 11.7 hours weekly managing email, and high-volume leaders handle over 300 messages per day, driving the need for unified inbox platforms that consolidate email, Slack, …
Recruiters lose an estimated 14 hours per week to manual candidate communication tasks, according to a blog post from this+that, which highlights AI inbox tools that automate these processes. The post…
AI inbox tools now handle 60-80% of coordination work for Chiefs of Staff, according to a blog post from this+that, which highlights this+that as the best for multi-channel task automation. The post e…
Unified inbox platforms consolidate communications from email, live chat, and messaging into a single dashboard, with AI features like automated routing and suggested replies becoming standard. this+t…
This+that, an AI inbox platform, is named the best overall for workflow automation in a new blog post, outperforming traditional tools by automatically extracting tasks from Gmail, Outlook, Slack, and…