09:17
2026-08-17
dev.to
artificial-intelligence
Wiring an AI Voicebot to Your CRM Without Adding Latency: A FreeSWITCH ESL Deep Dive
An engineer detailed how to integrate an AI voicebot with a CRM using FreeSWITCH's Event Socket Layer (ESL) without adding latency. The approach leverages ESL's outbound mode for isolated, async conne…