Dan Schulman

mentions 3 type Person feed RSS

// recent coverage 3 mentions

17:50

2026-07-16

thenextweb.com

artificial-intelligence

Verizon cuts 3,000 retail jobs as AI replaces customer service and stores move to franchises

Verizon is laying off about 3,000 retail workers and transferring 274 corporate stores to independent owners under CEO Dan Schulman, who expects AI to replace a large percentage of customer service wo…

10:00

2026-07-15

wired.com

artificial-intelligence

My Ebike Delivery Went Missing. When I Tried to Recover It, I Ended Up in Chatbot Hell

A customer's months-long effort to recover a missing $2,000 ebike delivery descended into chatbot hell, illustrating a growing corporate trend of using AI to replace human customer service agents. A G…

16:45

2026-06-04

mercurynews.com

artificial-intelligence

Netflix aims to use AI to help viewers manage content overload

Netflix Inc. is deploying generative AI and natural language processing to help subscribers navigate content overload, Chief Product and Technology Officer Elizabeth Stone announced Wednesday at the B…

// co-occurs with top 8 entities

Bloomberg 3 Verizon 2 Netflix Inc. 1 Elizabeth Stone 1 Anthropic 1 Daniela Amodei 1 Verizon Communications Inc. 1 Microsoft Corp. 1

// topics top 6 topics

artificial intelligence 3 ai ethics 2 ai policy 2 generative ai 1 natural language processing 1 ai products 1