A Wharton Blueprint for AI Agent Adoption study of 3,000 people finds that only 9% of the 59% of enterprises using agentic AI have converted it into autonomous workflows, with middle managers seeing r…
Chili's, owned by Brinker International, is thriving by avoiding a full embrace of AI, focusing instead on practical tech upgrades like new iPads, WiFi, and payment systems. CIO Chris Caldwell said th…
Chili's parent company Brinker International is investing in basic tech upgrades like WiFi systems and 23,000 iPads for ordering instead of chasing AI trends, according to CIO Chris Caldwell. The chai…
Shares of call-center companies Concentrix Corp. and Teleperformance SE fell sharply after Concentrix cut its revenue outlook and warned that clients are reducing spending, fueling analyst concerns th…
Brinker International CIO Chris Caldwell spent two years rebuilding the restaurant chain's core technology infrastructure, including Wi-Fi and back-office systems, before exploring AI use cases. The C…