Carl Addison

Starbucks pulled the plug on its AI-powered Automated Counting inventory tool nine months after deploying it to all 11,300 company-operated cafés, after baristas reported the app miscounting items, in…

Starbucks has quietly scrapped its AI-powered inventory management system after only nine months, following reports that the tool frequently miscounted or mislabeled items and slowed down baristas. Th…