More than one in four businesses (26.6%) are invisible to AI chatbots, according to the inaugural 2026 AI Visibility Index from strategic communications firm Lucie Content, which found that 84% of com…
Erase.com, a reputation management firm, reports that 45% of consumers now use AI tools like ChatGPT for local business recommendations, up from 6% a year earlier, according to BrightLocal's 2026 Loca…
AI tools returned at least one false fact about 64% of UK high street retailers in a vendor-run test, according to figures Searchable shared with Retail Focus. The most common error was placing busine…
Fivy launches an AI-powered review management platform for small businesses, automatically monitoring Google reviews, drafting replies, and providing weekly sentiment insights to help improve reputati…
A new study reveals that 45% of consumers now use AI assistants to find local services, yet ChatGPT recommends only 1.2% of all local business locations. This shift is causing a dramatic decline in cl…