Zocdoc opens its booking network to AI agents, starting with Instinct

Zocdoc announced on October 28 that it is opening its provider-booking infrastructure to AI agents, allowing them to find clinicians, check insurance and book appointments directly on providers' calendars, beginning with a partnership with AI agent Instinct. Zocdoc founder Oliver Kharraz said registered agents can search providers, check insurance and book appointments through Zocdoc. The company reported agent-traffic growth but did not supply a baseline or measurement method.

Zocdoc opens its booking network to AI agents, starting with Instinct Founder Oliver Kharraz says registered agents can search providers, check insurance and book appointments through Zocdoc, starting with a partnership with Instinct. By RuntimeWire Staff https://runtimewire.com/author/runtimewire-staff · Published Primary source: PR Newswire Business Technology https://www.prnewswire.com/news-releases/as-others-put-up-walls-zocdoc-opens-its-doors-and-welcomes-ai-agents-to-reliably-connect-patients-to-care-302921530.html Why it matters Zocdoc is positioning years of provider, insurance and scheduling integrations as infrastructure for third-party agents, a strategy that could make it a booking layer beyond its own marketplace. Its reported agent-traffic growth is striking, but the company has not supplied a baseline or measurement method. Zocdoc https://www.zocdoc.com/about/?ref=runtimewire is opening its provider-booking infrastructure to AI agents, letting them find clinicians, check insurance and book appointments directly on providers' calendars. The October 28th announcement includes a partnership with Instinct https://instinct.com/?ref=runtimewire , giving the AI agent access to Zocdoc's system for those tasks.… When you purchase through links in our articles, we may earn a small commission https://runtimewire.com/affiliate-monetization-standards . This doesn’t affect our editorial independence.