Why The Biggest Opportunity In AI Isn’t Automation, It’s Visibility Craig Crisler, a Forbes Councils member, argues that the biggest opportunity in artificial intelligence is not automation but visibility, emphasizing that technology creates consistency while people create connection, and the strongest customer experiences require both. Why The Biggest Opportunity In AI Isn’t Automation, It’s Visibility By Craig Crisler, Forbes Councils MemberSource: Forbes Innovation https://www.forbes.com/innovation/ Technology creates consistency. People create connection. The strongest customer experiences require both. Get AI news in your inbox Daily digest of what matters in AI.