Why AI advantage starts with organisational memory

Organisational memory is the key to gaining a competitive advantage from artificial intelligence, according to a new analysis. Leaders should apply an "abundance test" by asking each business unit what knowledge would be lost if their three most experienced employees left, then prioritise capturing and structuring that knowledge for AI use. The piece argues that AI's true value lies not in productivity gains but in making unique organisational knowledge available for responsible AI deployment.

Why AI advantage starts with organisational memory Leaders can apply the “abundance test” to clarify where the technology should be applied ASK every business unit: “If your three most experienced people resigned tomorrow, what knowledge would disappear with them?” Whatever appears on those lists should become a priority for capture, structuring and governance. That question may seem simple, but it goes to the heart of whether artificial intelligence adoption creates advantage or becomes expensive experimentation. Much of today’s AI discussion focuses on productivity, automation and cost reduction. The more consequential question is what an organisation uniquely knows, and whether that knowledge is available in a form AI systems can responsibly use. TRENDING NOW /pulse?ref=trending-now Knight Frank winds down real estate agency unit, agents to move to OrangeTee & Tie Laos wants more control of its gold – by building the bullion market it never had Keppel to divest six oil rigs through new private fund for S$1.2 billion Stocks to watch: Keppel, FCT, Clas, KIT, ESR-Reit, Kore US Reit, Ever Glory, UIB Reit