We taught AI to read delivery orders. The AI was the easy part.

Pang Jun Han, founder of MyCreatorPulse, built an AI workflow for a Malaysian construction company that reads signed delivery orders, matches them to purchase orders, and flags missing paperwork. He said the AI itself was the easy part, with most of the effort going into handling handwriting, stamps, carbon copies and angled photos, and into designing the system to flag items it is unsure about rather than guess. He recommends starting with a single document type before expanding to store transfers, diesel and claims.

Every construction site runs on paper. Concrete, steel, diesel, rebar: each delivery comes with a signed delivery order DO , and someone in the office has to key every one into the system, match it to the purchase order, and file the scan. At a busy contractor that's hours of work every week, and it's the kind of work nobody notices until it falls behind. Over the past few months I set up an AI workflow at a Malaysian construction company to take that job over. Here's what it does and what I learned. The hard part isn't the AI, it's the paper. Handwriting, stamps over text, carbon copies, photos taken at an angle. Most of the work was teaching the workflow what "good enough to trust" looks like. Letting the AI say "I'm not sure" is the most important feature. People trust the system because it doesn't pretend. A short list of flagged items is easy to check; a system that is quietly wrong is worse than doing it by hand. Missing paperwork is as valuable as processed paperwork. Once every DO is tracked, you get a daily list of what hasn't been scanned yet, so the office knows exactly what to chase from site. Start with one boring document. Not a company-wide AI strategy. One document type, one folder, one list. Once that works, the next one store transfers, diesel, claims is much faster. You don't need a big IT project to start. If your team spends hours keying paper into a system, that's where AI pays for itself first. I'm happy to share what worked. Pang Jun Han: operations & AI automation, founder of MyCreatorPulse. pangjunhan.vercel.app https://pangjunhan.vercel.app