Voice Agent for Customer Support

Voicelink, a customer support platform, claims its AI agents resolve 94% of customer contacts on first touch across chat, voice, and telephony, with automatic escalation to human agents after two failed attempts and manager approval for refunds over $200. The platform integrates with Stripe, Calendar, and Zendesk, and offers web, embed, and SIP trunking options.

Every customer conversation, handled. AI agents that answer, qualify, book, and resolve across chat, voice, and telephony — and bring in your team only when it counts. Try a demo call https://usevoicelink.co/@voicelink/demo1 Routing Support agent ← billing intent ToolsStripe · Calendar · Zendesk1 ApprovalsRefunds over $2002 Escalation 2 failed attempts → human Outcomes 94% resolved on first contact 3 tools · auto-execute on If refund $200 → manager approval Conversation on the surface. A system underneath. Voicelink runs the workflow behind every conversation — routing, tools, approvals, escalation, and outcomes. Web call & chat A full-page agent experience hosted on your site. Embed A drop-in widget for any page. Chat or voice, no code. Telephony Connect a real phone number over SIP trunking, or bring your own carrier. Inbound and outbound calls, answered by your agents. Voice or chat, wherever your customers reach you One platform, every entry point. Built for the whole conversation Everything an agent needs to close the loop Every capability your team needs, in one platform. Explore the platform → /product Multiple channels Web, embedded widgets, and phone — one platform for every entry point. Natural conversation Understand intent, hold context, and respond in real time. Specialized agents Give sales, support, billing, and recruitment their own agents. Human escalation Hand off to a person without making the customer repeat themselves. Tools & integrations Book, send, verify, and update records while the conversation happens. Structured workflows Pair natural conversation with required fields, approvals, and fallbacks. Conversation intelligence Every call transcribed, summarized, and scored against its outcome. Built for the conversations that run your business Integrations Works with the tools you already run on Keep your existing platforms as the system of record. Voicelink plugs into the rest.