{"slug": "uk-tax-collector-hands-capgemini-ps600m-contact-center-deal-delays-start-of-ps2", "title": "UK tax collector hands Capgemini £600M contact center deal, delays start of £2.4B CRM contract", "summary": "HM Revenue & Customs awarded Capgemini a £600 million contract to run its contact centers, while delaying the start of a separate £2.4 billion customer relationship management system deal. The new contact center agreement extends the French IT services firm’s existing role with the UK tax collector, as the larger CRM project faces a postponed launch.", "body_md": "**SPONSORED LINKS**\n\n### MOST POPULAR\n\n## EVENTS\n\n-\n### Overcoming the trade-offs in data sovereignty\n\nWhat does data sovereignty actually mean for your network, which trade-offs are unavoidable? Learn more.\n\n-\n### From Prompt to Exploit: How LLMs Are Changing API Attacks\n\nModern applications are API-driven, interconnected, and often over-permissioned, making them an ideal target for AI-assisted attacks.\n\n-\n### Architecting the Future: Unlocking Enterprise Data Services for Kubernetes\n\nJoin us to discover how to eliminate infrastructure silos and establish a standardized, enterprise-grade cloud-native platform.\n\n-\n### Catch the Advanced Attacks Microsoft 365 Misses with Behavioral AI Security\n\nMicrosoft 365 is the backbone of enterprise communication, and its native security filters out the known and the noisy.\n\n-\n### Virtual Cyber Recovery Sim\n\nStep into the chaos of a live ransomware breach, test your response skills, and team up with other IT and security pros to outsmart cybercriminals\n\n-\n### Virtual Cyber Recovery Simulation\n\nRansomware attacks aren’t slowing down, and neither are we. Druva’s hit event, Escape Ransomware, is now fully virtual.\n\n-\n### Agentic AI at Scale: From Pilot to Production\n\nJoin us to learn how to unlock real ROI by driving adoption of AI at scale.\n\n[AI](https://beta.theregister.com/tag/ai)\n\n-\npublic sector\n\n#### UK tax collector hands Capgemini £600M contact center deal, delays start of £2.4B CRM contract\n\nAnother monster tech contract in the works for one of the usual suspects\n\n-\nRESEARCH\n\n#### Nobody needs Mythos or 0-days to build a chaos-causing computer worm – free open source models work just fine\n\n'Attackers can now cheaply operationalize known vulnerabilities at scale,' boffins tell The Reg\n\n-\nSECURITY\n\n#### All the passwords were stored in Active Directory description fields\n\nIt was far too easy for a hacker to get the information\n\n-\nsecurity\n\n#### Commvault says it's time to rethink resiliency as AI crooks leave victims in a 'dark, dead' state\n\nThose backup plans need backup testing\n\n-\nnetworks\n\n#### Bend the beam like Beckham to defeat anti-jamming tech\n\nIt's hard to stop a signal jammer if you can't locate the source, say Rice University researchers\n\n[Infosec](https://beta.theregister.com/security)\n\n-\npublic sector\n\n#### UK tax collector hands Capgemini £600M contact center deal, delays start of £2.4B CRM contract\n\nAnother monster tech contract in the works for one of the usual suspects\n\n-\nRESEARCH\n\n#### Nobody needs Mythos or 0-days to build a chaos-causing computer worm – free open source models work just fine\n\n'Attackers can now cheaply operationalize known vulnerabilities at scale,' boffins tell The Reg\n\n-\nSECURITY\n\n#### All the passwords were stored in Active Directory description fields\n\nIt was far too easy for a hacker to get the information\n\n-\nsecurity\n\n#### Commvault says it's time to rethink resiliency as AI crooks leave victims in a 'dark, dead' state\n\nThose backup plans need backup testing\n\n-\nnetworks\n\n#### Bend the beam like Beckham to defeat anti-jamming tech\n\nIt's hard to stop a signal jammer if you can't locate the source, say Rice University researchers\n\n[FOSS](https://beta.theregister.com/tag/FOSS)\n\n-\n#### UK tax collector hands Capgemini £600M contact center deal, delays start of £2.4B CRM contract\n\nAnother monster tech contract in the works for one of the usual suspects\n\n-\n#### Nobody needs Mythos or 0-days to build a chaos-causing computer worm – free open source models work just fine\n\n'Attackers can now cheaply operationalize known vulnerabilities at scale,' boffins tell The Reg\n\n-\n#### All the passwords were stored in Active Directory description fields\n\nIt was far too easy for a hacker to get the information\n\n-\n#### Commvault says it's time to rethink resiliency as AI crooks leave victims in a 'dark, dead' state\n\nThose backup plans need backup testing\n\n-\n#### Bend the beam like Beckham to defeat anti-jamming tech\n\nIt's hard to stop a signal jammer if you can't locate the source, say Rice University researchers\n\n-\n#### Grep this: Microsoft grafts (most) Linux commands onto Windows\n\nCoreutils serves over 75 Unix commands in Windows and PowerShell command lines", "url": "https://wpnews.pro/news/uk-tax-collector-hands-capgemini-ps600m-contact-center-deal-delays-start-of-ps2", "canonical_source": "https://www.theregister.com/public-sector/2026/06/04/uk-tax-collector-hands-capgemini-600m-contact-center-deal-delays-start-of-24b-crm-contract/5250650", "published_at": "2026-06-04 08:30:00+00:00", "updated_at": "2026-06-04 08:43:08.960661+00:00", "lang": "en", "topics": ["ai-policy"], "entities": ["Capgemini", "UK tax collector"], "alternates": {"html": "https://wpnews.pro/news/uk-tax-collector-hands-capgemini-ps600m-contact-center-deal-delays-start-of-ps2", "markdown": "https://wpnews.pro/news/uk-tax-collector-hands-capgemini-ps600m-contact-center-deal-delays-start-of-ps2.md", "text": "https://wpnews.pro/news/uk-tax-collector-hands-capgemini-ps600m-contact-center-deal-delays-start-of-ps2.txt", "jsonld": "https://wpnews.pro/news/uk-tax-collector-hands-capgemini-ps600m-contact-center-deal-delays-start-of-ps2.jsonld"}}