Uber drivers launch European class action over ‘soulless’ and ‘scary’ AI algorithm

Uber drivers from the UK, the Netherlands, and other countries have launched a landmark class action against Uber Technologies Inc., alleging that its AI-powered pay-setting and job-allocation algorithm breaches data protection laws and pushes down earnings. The compensation claim, which could run into billions of dollars, says drivers live in 'constant fear' of the 'soulless' algorithm.

Uber drivers launch European class action over ‘soulless’ and ‘scary’ AI algorithm By Robert Booth UK technology editorSource: The Guardian Technology https://www.theguardian.com/us/technology Landmark lawsuit claims tech company’s pay-setting system has breached privacy laws and pushed down earnings Uber drivers have launched a landmark legal action against the ride-hailing company claiming they live in “constant fear” of a “soulless” algorithm it uses to set pay and allocate jobs. Drivers from the UK, the Netherlands and other countries have joined the compensation claim that could run into billions of dollars. It alleges an AI-powered pay-setting system breaches data protection laws and pushes down their earnings. Continue reading... https://www.theguardian.com/technology/2026/sep/02/uber-drivers-europe-legal-action-ai-algorithm Get AI news in your inbox Daily digest of what matters in AI.