# This analyst upgraded Salesforce & ServiceNow, but not because they'll be AI winners

> Source: <https://ca.finance.yahoo.com/video/analyst-upgraded-salesforce-servicenow-not-120000208.html>
> Published: 2026-07-08 12:00:00+00:00

This analyst upgraded Salesforce & ServiceNow, but not because they'll be AI winners Yahoo Finance Video Wed, July 8, 2026 at 2:00 p.m. GMT+2 CRM NOW Guggenheim Securities senior research analyst and senior managing director for software, John DiFucci, explains why he upgraded ServiceNow (NOW) and Salesforce (CRM) despite the AI-driven SaaSpocalypse. Terms and Privacy Policy EU DSA Contact Privacy & Cookie Settings