# The working definition of an Agent Endpoint

> Source: <https://ianpilon.github.io/agent-endpoint/>
> Published: 2026-05-26 04:36:40+00:00

### The *definition.*

An Agent Endpoint is any addressable point at which another agent can contact a business and transact with it — under authority the business has delegated to its agent.

It is not a website. It is not a chatbot. It is not an API. It is the layer above all three: a contactable surface, attached to a reasoning core, with delegated authority to decide on the business's behalf. The thing on the other end can negotiate, quote, book, refuse, and escalate — and the business stands behind every word of it.

The website remains. The phone number remains. The storefront remains. The
Agent Endpoint is what becomes the *first thing reached* in a world where
most contact between businesses no longer involves a human at all.