# ​The Travel Agency Of One: Why AI Should Make Small Businesses More Human, Not Less

> Source: <https://www.machinebrief.com/news/the-travel-agency-of-one-why-ai-should-make-small-businesses-urmy>
> Published: 2026-08-12 14:15:00+00:00

# The Travel Agency Of One: Why AI Should Make Small Businesses More Human, Not Less

By Joel Frenette, Forbes Councils MemberSource:

[Forbes Innovation](https://www.forbes.com/innovation/)Here's how small-business owners can use AI to automate busywork, strengthen customer relationships and create more time for meaningful, human service.

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