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The End of Proxy Metrics: Inside OpenAI's Strategy for ChatGPT Work and AGI Ergonomics

OpenAI product leader Akshay Nathan said Codex evolved into ChatGPT Work and reached 10 million users by unifying agentic harnesses, according to a masterclass breakdown of the product's strategy. Nathan's account describes the collapse of software engineering silos and argues that AGI product design must eradicate cognitive friction, warning against confusing motion with progress.

read1 min views3 publishedSep 10, 2026

OpenAI product leader Akshay Nathan details how Codex evolved into ChatGPT Work, reaching 10 million users by unifying agentic harnesses. This masterclass breakdown analyzes the collapse of software engineering silos, the pitfalls of confusing motion with progress, and why AGI product design must eradicate cognitive friction.

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