The Economics Of AI-Naive IT Operations AI-naive IT operations persist not because companies lack AI ambitions but because they fail to recognize that IT ticket data signals business process health, according to Forbes Councils Member Murthy Malapaka. The Economics Of AI-Naive IT Operations By Murthy Malapaka, Forbes Councils MemberSource: Forbes Innovation https://www.forbes.com/innovation/ AI-naive IT operations aren't due to a lack of AI ambitions but to companies not recognizing that their IT ticket data is a signal of business process health. Get AI news in your inbox Daily digest of what matters in AI.