# The Economics Of AI-Naive IT Operations

> Source: <https://www.machinebrief.com/news/the-economics-of-ai-naive-it-operations-xo1o>
> Published: 2026-07-23 10:00:00+00:00

# The Economics Of AI-Naive IT Operations

By Murthy Malapaka, Forbes Councils MemberSource:

[Forbes Innovation](https://www.forbes.com/innovation/)AI-naive IT operations aren't due to a lack of AI ambitions but to companies not recognizing that their IT ticket data is a signal of business process health.

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