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The Economics Of AI-Naive IT Operations

AI-naive IT operations persist not because companies lack AI ambitions but because they fail to recognize that IT ticket data signals business process health, according to Forbes Councils Member Murthy Malapaka.

read1 min views1 publishedJul 23, 2026
The Economics Of AI-Naive IT Operations
Image: Machinebrief (auto-discovered)

By Murthy Malapaka, Forbes Councils MemberSource:

Forbes InnovationAI-naive IT operations aren't due to a lack of AI ambitions but to companies not recognizing that their IT ticket data is a signal of business process health.

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source & further reading
machinebrief.com — original article OpenAI's Hugging Face breach exposes AI's next safety challenge How Does Medicine Move With AI? Britain isn't considering datacenters' thirst for water in its 'AI superpower' ambitions
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