{"slug": "tell-hn-chatgpt-exports-do-not-contain-all-conversation-messages", "title": "Tell HN: ChatGPT exports do not contain all conversation messages", "summary": "A user reports that ChatGPT data exports are missing conversation messages, verified by comparing manual downloads with the exported zip file. OpenAI's support chat stopped responding when the user attempted to submit evidence of the export-integrity problem.", "body_md": "Just FYI - if you do an export from ChatGPT, verify the export data. I requested an export from ChatGPT a few days ago and received the zip this morning, but the zip is missing messages.\n\nI know this because I manually downloaded several of the conversations before requesting the export, and the manual downloads contain the messages, but the export doesn't. I actually had ChatGPT do a second verification and it confirmed the missing messages.\n\nI had ChatGPT generate a report showing concrete evidence of an export-integrity problem, not just a difference in titles or formatting. I then tried to submit the report via the chat on help.openai.com, and the chat stopped responding completely.\n\nI don't know what would have been controversial in the messages. They were just about Rabbinic Judaism development.\n\nComments URL: [https://news.ycombinator.com/item?id=49037807](https://news.ycombinator.com/item?id=49037807)\n\nPoints: 1\n\n# Comments: 0", "url": "https://wpnews.pro/news/tell-hn-chatgpt-exports-do-not-contain-all-conversation-messages", "canonical_source": "https://news.ycombinator.com/item?id=49037807", "published_at": "2026-07-24 16:16:59+00:00", "updated_at": "2026-07-24 16:22:51.315734+00:00", "lang": "en", "topics": ["ai-products", "ai-tools"], "entities": ["ChatGPT", "OpenAI"], "alternates": {"html": "https://wpnews.pro/news/tell-hn-chatgpt-exports-do-not-contain-all-conversation-messages", "markdown": "https://wpnews.pro/news/tell-hn-chatgpt-exports-do-not-contain-all-conversation-messages.md", "text": "https://wpnews.pro/news/tell-hn-chatgpt-exports-do-not-contain-all-conversation-messages.txt", "jsonld": "https://wpnews.pro/news/tell-hn-chatgpt-exports-do-not-contain-all-conversation-messages.jsonld"}}