Stack Overflow’s forum is dead but the company’s still kicking

Stack Overflow's Q&A forum has seen traffic plummet to 2008 levels as AI coding assistants like ChatGPT replace the need for human-curated technical help, with the site recording just 6,866 questions last month. The company, however, has doubled its annual revenue to $115 million by pivoting to enterprise AI solutions and data licensing, monetizing its vast archive of coding expertise. Stack Overflow now generates most of its income from its "Stack Internal" product, used by 25,000 companies, and by licensing its user-generated content to train the very AI models that killed its forum traffic.

Stack Overflow’s forum is dead thanks to AI, but the company’s still kicking... thanks to AI The platform is raking in millions of dollars in revenue, with AI an ironic new source of revenue. When Elon Musk described https://x.com/elonmusk/status/1683891096563208192 Stack Overflow’s plight as “death by LLM” in July 2023, he wasn’t exaggerating. Having been the go-to resource for developers looking for technical help for a long time, Stack Overflow neared the peak of its powers during the pandemic, with coders seeking the evergreen information on the company’s popular Q&A forum. But amid a wave of powerful code-writing AI assistants like ChatGPT, Cursor, Claude, Google’s https://robinhood.com/us/en/stocks/GOOGL/?source=sherwood Gemini, and Microsoft’s https://robinhood.com/us/en/stocks/MSFT/?source=sherwood Copilot, traffic to the site has plummeted. Last month, Stack Overflow recorded just 6,866 questions — roughly equal to the typical volume when the site first launched back in 2008. But while Stack Overflow the Q&A forum looks dead, Stack Overflow the company looks to be limping along. Unlike Chegg and other knowledge hubs that have fallen victim to generative AI, Stack Overflow has found a way to monetize its enormous back catalog of content. Indeed, even with engagement falling off a cliff since ChatGPT’s 2022 debut, the company’s annual revenue has roughly doubled to $115 million . Losses have slimmed, too, from $84 million in FY2023 to $22 million as of the last fiscal year, as desperate cost-cutting efforts, including mass layoffs https://techcrunch.com/2023/10/17/stack-overflow-cuts-28-of-its-staff/ , helped boost the bottom line. Once dependent on ads across its buzzy forum, Stack Overflow now primarily makes money from enterprise solutions like “Stack Internal,” which provides a generative-AI https://stackoverflow.blog/2023/07/27/announcing-overflowai/ add-on powered by the millions of questions and answers on the site through the years. Stack Internal is now used by 25,000 companies https://www.theverge.com/podcast/844073/stack-overflow-ceo-ai-coding-chatgpt-code-red-interview around the world. It also licenses its data to AI companies, in a Reddit https://robinhood.com/us/en/stocks/RDDT/?source=sherwood -like model — a platform that made https://techcrunch.com/2024/02/22/reddit-says-its-made-203m-so-far-licensing-its-data/ more than $200 million from licensing user-generated content in 2024. Put simply, Stack Overflow’s new niche is the trust built by its old community and their expertise. In the words of CEO Prashanth Chandrasekar last December https://www.theverge.com/podcast/844073/stack-overflow-ceo-ai-coding-chatgpt-code-red-interview : “...when we saw the questions decline in early 2023, what we realized is that pretty much all those declines were with very simple questions. The complex questions still get asked on Stack because there’s no other place. If the LLMs are only as good as the data, which is typically human curated, we’re one of the best places for that, if not the best for technology.” Large language models want data about coding problems and how to solve them. Stack Overflow has a big digital warehouse full of that, but it’s increasingly aging, as queries move into private chat windows with LLM models... which need huge chunks of data to work. Stack Overflow has become a fascinating canary in tech’s new, circular coal mine.