{"slug": "some-25000-customers-info-leaked-from-shinhan-bank-in-apparent-ai-agent-assisted", "title": "Some 25,000 customers' info leaked from Shinhan Bank in apparent AI agent-assisted hacking", "summary": "Shinhan Bank said Thursday that personal information of around 25,000 customers — including loan borrowing details, annual income, names and phone numbers — was leaked on Wednesday via hacking that sources suspect involved advanced artificial intelligence tools. The Financial Supervisory Service sent a team to conduct an on-site inspection expected to take months, while Shinhan Bank launched a response team, blocked access from external IP addresses and suspended the affected services. Experts said the bank appeared to be caught in random AI-powered attacks on vulnerable online platforms rather than being specifically targeted.", "body_md": "Personal information of around 25,000 customers has been leaked from Shinhan Bank, the lender said Thursday, prompting the financial watchdog to conduct an on-site inspection.\n\nAccording to the bank, loan borrowing by customers, their annual income, names and phone numbers were leaked on Wednesday via hacking. Shinhan said it took emergency steps to minimize potential damage from the leak.\n\nSources said the hackers, currently suspected to be based overseas, utilized advanced artificial intelligence tools in the attacks.\n\nExperts said Shinhan Bank does not appear to have been specifically targeted but was likely caught in random AI-powered attacks on vulnerable online platforms, underscoring the need for other financial institutions to remain vigilant and block abnormal access attempts.\n\n\"The entire financial industry is vulnerable to AI agent-assisted attacks. Financial institutions need to promptly conduct their own security inspections to address potential vulnerabilities,\" an industry official said.\n\nThe Financial Supervisory Service, meanwhile, sent a team to examine the data leak earlier in the day, with the investigation expected to take months.\n\nShinhan Bank said it has launched a response team to make all-out efforts to address the situation and has completed safety measures, including blocking access from external IP addresses and suspending the affected services. (Yonhap)", "url": "https://wpnews.pro/news/some-25000-customers-info-leaked-from-shinhan-bank-in-apparent-ai-agent-assisted", "canonical_source": "https://www.koreaherald.com/article/10891104", "published_at": "2026-10-01 12:31:11+00:00", "updated_at": "2026-10-01 12:45:13.614322+00:00", "lang": "en", "topics": ["ai-safety", "artificial-intelligence"], "entities": ["Shinhan Bank", "Financial Supervisory Service", "Yonhap"], "also_reported_by": [], "alternates": {"html": "https://wpnews.pro/news/some-25000-customers-info-leaked-from-shinhan-bank-in-apparent-ai-agent-assisted", "markdown": "https://wpnews.pro/news/some-25000-customers-info-leaked-from-shinhan-bank-in-apparent-ai-agent-assisted.md", "text": "https://wpnews.pro/news/some-25000-customers-info-leaked-from-shinhan-bank-in-apparent-ai-agent-assisted.txt", "jsonld": "https://wpnews.pro/news/some-25000-customers-info-leaked-from-shinhan-bank-in-apparent-ai-agent-assisted.jsonld"}}