The National Tax Service (NTS) signed an agreement Friday with Seoul National University’s (SNU) Artificial Intelligence (AI) Institute to integrate AI into the state tax system, a move aimed at accelerating public services while tightening data security. The NTS and SNU said they will work together in three main areas: advising the NTS on how to introduce and expand AI in tax administration, conducting joint research on how to run AI systems safely and responsibly, and training NTS staff in hands-on AI development skills. The NTS highlighted wanting to go beyond basic AI tools. It is developing personalized services — such as an AI system that can help individual taxpayers fill out returns or get tax advice based on their own financial data. Because this involves sensitive personal information, the agency said strong data security and privacy protections are essential. It plans to lean on SNU experts for guidance in these areas. To build internal AI skills, the NTS currently runs a three-level training program — basic, intermediate and advanced — for its employees. It now plans
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