{"slug": "show-hn-we-put-voice-agent-on-our-website-learned-retrieval-isn-t-bottleneck", "title": "Show HN: We put voice agent on our website, learned retrieval isn't bottleneck", "summary": "Moss.dev built a voice AI agent for its website to answer visitor questions instantly, which became an effective lead engagement tool. Other companies requested the agent, leading to the launch of Founding Agent, a voice AI that qualifies prospects and reduces repetitive work for teams.", "body_md": "[Back to Blog](/blog)\n\n# We Built a Voice AI Agent for Our Website.Then Other Companies StartedAsking for It.\n\nWe built a voice AI agent for moss.dev so visitors could get answers without waiting for a sales call. It quickly became one of our most effective ways to engage leads, and other companies started asking for it. Meet Founding Agent.\n\nSri Raghu Malireddi\n\nCo-founder\n\nAs founders, there are a handful of questions we answer over and over again.\n\nWhat does your company do? How is it different? How does the technology work? Can it integrate with my stack? How much does it cost? Do you support enterprise?\n\nThe interesting thing is that most of these conversations never happen on a sales call. They happen before the sales call.\n\nSomeone lands on your website. They're interested enough to learn more, but not interested enough to book a meeting. So they click around. They skim product pages, documentation, FAQs, and blog posts looking for answers.\n\nSometimes they find what they need. Sometimes they don't.\n\nAnd when they don't, they leave.\n\nFor years, we've accepted this as the normal website experience. We started wondering why.\n\nWhy is a website still mostly a collection of pages? Why can't it simply answer questions? Why can't visitors ask what they want to know and get an immediate response?\n\nThat question led us to build something for ourselves.\n\n## Built to Solve Our Own Problem\n\nAt Moss, we're obsessed with retrieval speed. It's the foundation of everything we do.\n\nMost retrieval systems were designed around search. We wanted retrieval that felt conversational, fast enough that someone could ask a question and get an answer instantly.\n\nSo we built a voice AI agent and put it directly on our website.\n\nVisitors could simply start talking. No forms. No chat windows. No digging through documentation. Just a conversation.\n\nInitially, it was an experiment. We wanted to see if we could make the experience feel natural and helpful. Could an AI agent answer questions in real time and feel less like software and more like talking to someone on the team?\n\nThe answer was yes.\n\n## The Unexpected Result\n\nOnce the agent was live, visitors started asking the same questions we answer every day about our infrastructure, integrations, pricing, implementation, and product capabilities.\n\nThe difference was that we weren't answering them anymore.\n\nThe agent was.\n\nBecause it was grounded in our website, documentation, FAQs, presentations, and internal knowledge, it didn't sound like a generic chatbot. It sounded like Moss.\n\nThe result was simple: less repetitive work, better qualified conversations, and more time spent talking to people who were genuinely ready to move forward.\n\n## Then People Started Asking for It\n\nThis is often how products are born.\n\nNot because you set out to build one, but because people keep asking if they can have what you built for yourself.\n\nVisitors would interact with the agent and then ask:\n\n\"Can I put this on my website?\"\n\n\"How difficult was this to build?\"\n\n\"Can it answer questions about my company?\"\n\n\"Can it qualify prospects for my team?\"\n\nThe more conversations we had, the more obvious it became that this wasn't just a Moss problem.\n\nEvery company has visitors with questions. Every founder answers the same things repeatedly. Every team has prospects who are interested but not quite ready to book a meeting.\n\nYet most websites still ask visitors to fill out a form and wait for a response.\n\nThat feels like a broken experience.\n\n## Introducing Founding Agent\n\nFounding Agent is a voice AI agent that lives on your website.\n\nIt answers visitor questions, qualifies prospects, and gives every visitor an immediate conversation instead of a static browsing experience.\n\nIt's trained on your company, products, documentation, FAQs, and expertise. When someone asks a question, they get the answer your team would have given. Not a generic AI response. Not a hallucinated one.\n\nAnd because it's powered by Moss's retrieval infrastructure, responses happen in milliseconds, making conversations feel natural and responsive.\n\nThe way they should.\n\n## Try It Yourself\n\nThe best way to understand Founding Agent isn't to read about it.\n\nIt's to talk to it.\n\nWe've put it directly on our website, so ask it anything. Pricing questions. Technical questions. Product questions. Difficult questions.\n\nSee how it responds.\n\nIf you're interested in bringing Founding Agent to your own website, we're opening early access and looking for teams that want to give every visitor an answer the moment they ask for one.\n\nInstead of making them wait.", "url": "https://wpnews.pro/news/show-hn-we-put-voice-agent-on-our-website-learned-retrieval-isn-t-bottleneck", "canonical_source": "https://www.moss.dev/blog/founding-agent", "published_at": "2026-06-15 15:52:35+00:00", "updated_at": "2026-06-15 16:08:53.245350+00:00", "lang": "en", "topics": ["ai-agents", "ai-products", "ai-tools", "generative-ai", "natural-language-processing"], "entities": ["Moss", "Founding Agent", "Sri Raghu Malireddi"], "alternates": {"html": "https://wpnews.pro/news/show-hn-we-put-voice-agent-on-our-website-learned-retrieval-isn-t-bottleneck", "markdown": "https://wpnews.pro/news/show-hn-we-put-voice-agent-on-our-website-learned-retrieval-isn-t-bottleneck.md", "text": "https://wpnews.pro/news/show-hn-we-put-voice-agent-on-our-website-learned-retrieval-isn-t-bottleneck.txt", "jsonld": "https://wpnews.pro/news/show-hn-we-put-voice-agent-on-our-website-learned-retrieval-isn-t-bottleneck.jsonld"}}