{"slug": "show-hn-seaticket-ai-agent-that-resolve-issues-from-github-email-and-forums", "title": "Show HN: SeaTicket – AI agent that resolve issues from GitHub, email and forums", "summary": "A developer who founded SaaS products Seafile and SeaTable launched SeaTicket, an AI agent that consolidates support from GitHub, email, and forums into a single platform. The tool automatically pulls historical discussions, reconstructs context, and suggests resolutions, then syncs updates back to the original source. SeaTicket aims to reduce manual context switching and repeated investigation for support teams.", "body_md": "Author here.\nI founded SaaS products like Seafile and SeaTable. Over time, support became a major bottleneck.\nA lot of work went into switching between GitHub issues, forum threads, and email support, and rebuilding context before anything could be handled.\nWith SeaTicket, everything related to support is handled in one place. An AI agent pulls related historical discussions, reconstructs context, and suggests possible resolutions and replies. When resolved, it syncs updates back to the original source and keeps the history for future cases.\nThe goal is to reduce the amount of manual context switching and repeated investigation required for support work.\nWelcome for the feedbacks.", "url": "https://wpnews.pro/news/show-hn-seaticket-ai-agent-that-resolve-issues-from-github-email-and-forums", "canonical_source": "https://news.ycombinator.com/item?id=48379253", "published_at": "2026-06-03 02:38:31+00:00", "updated_at": "2026-06-03 03:19:23.846636+00:00", "lang": "en", "topics": ["ai-agents", "ai-products", "ai-tools", "ai-startups", "artificial-intelligence"], "entities": ["SeaTicket", "Seafile", "SeaTable", "GitHub"], "alternates": {"html": "https://wpnews.pro/news/show-hn-seaticket-ai-agent-that-resolve-issues-from-github-email-and-forums", "markdown": "https://wpnews.pro/news/show-hn-seaticket-ai-agent-that-resolve-issues-from-github-email-and-forums.md", "text": "https://wpnews.pro/news/show-hn-seaticket-ai-agent-that-resolve-issues-from-github-email-and-forums.txt", "jsonld": "https://wpnews.pro/news/show-hn-seaticket-ai-agent-that-resolve-issues-from-github-email-and-forums.jsonld"}}