{"slug": "show-hn-outside-agent-build-sms-agents-from-claude-code", "title": "Show HN: Outside Agent – Build SMS Agents from Claude Code", "summary": "Outside Agent launched a platform that lets users build SMS-based AI agents from Claude Code, handling phone numbers, memory, database state, and human handoff. The service offers pre-built workflows for industries like balloon stores, floral shops, real estate, and legal intake, with a free tier supporting one live web agent.", "body_md": "### Free\n\nTry the full build flow with one web agent live at a time.\n\n[Start free](/signup)\n\n- 1 live web agent\n- Unlimited draft agents\n- 25 MB knowledge base per agent\n- Standard usage pricing\n- Community support\n\nFocus on the business requirements, not the SMS backend. Outside Agent provides the phone number, conversation memory, database state, action layer, and human handoff system your AI agent needs to work with real customers.\n\nBalloon store quote workflow\n\nAn AI agent gathers the customer's event details, creates visual options, and prepares a draft quote for the shop owner to approve.\n\nFloral proposal workflow\n\nAn AI agent turns visual taste, event details, and budget pressure into a proposal-ready packet for a florist to review.\n\nCustom cake quote workflow\n\nAn AI agent turns a cake photo or description into concept options, estimate ranges, capacity checks, and a review packet for the baker.\n\nYouth program enrollment workflow\n\nAn AI agent follows up with parent leads, routes them by campaign, handles common objections, and gives staff a clean enrollment summary.\n\nSMS coaching product workflow\n\nAn AI agent turns public-domain Stoic texts into a short SMS coaching experience with memory, accountability, and safety boundaries.\n\nWedding RSVP workflow\n\nAn AI agent texts non-responding guests, collects RSVP details, enforces invitation rules, and escalates edge cases to the planner.\n\nGuest concierge workflow\n\nAn AI concierge answers approved event logistics and packages special requests so planners only step in where judgment is needed.\n\nConsultation intake workflow\n\nAn AI agent collects aesthetic goals and scheduling context while routing all medical decisions to licensed staff.\n\nReal estate follow-up workflow\n\nAn AI agent follows up with open-house visitors, answers approved property questions, qualifies buyer intent, and alerts the agent.\n\nLegal intake workflow\n\nAn AI intake assistant collects matter context, detects urgency, gathers conflict-check fields, and avoids giving legal advice.\n\nSMS-first assistant workflow\n\nAn AI agent makes everyday help available through normal SMS for people who do not use smartphones, apps, or web chat.\n\nBalloon store quote workflow\n\nAn AI agent gathers the customer's event details, creates visual options, and prepares a draft quote for the shop owner to approve.\n\nFloral proposal workflow\n\nAn AI agent turns visual taste, event details, and budget pressure into a proposal-ready packet for a florist to review.\n\nCustom cake quote workflow\n\nAn AI agent turns a cake photo or description into concept options, estimate ranges, capacity checks, and a review packet for the baker.\n\nYouth program enrollment workflow\n\nAn AI agent follows up with parent leads, routes them by campaign, handles common objections, and gives staff a clean enrollment summary.\n\nSMS coaching product workflow\n\nAn AI agent turns public-domain Stoic texts into a short SMS coaching experience with memory, accountability, and safety boundaries.\n\nWedding RSVP workflow\n\nAn AI agent texts non-responding guests, collects RSVP details, enforces invitation rules, and escalates edge cases to the planner.\n\nGuest concierge workflow\n\nAn AI concierge answers approved event logistics and packages special requests so planners only step in where judgment is needed.\n\nConsultation intake workflow\n\nAn AI agent collects aesthetic goals and scheduling context while routing all medical decisions to licensed staff.\n\nReal estate follow-up workflow\n\nAn AI agent follows up with open-house visitors, answers approved property questions, qualifies buyer intent, and alerts the agent.\n\nLegal intake workflow\n\nAn AI intake assistant collects matter context, detects urgency, gathers conflict-check fields, and avoids giving legal advice.\n\nSMS-first assistant workflow\n\nAn AI agent makes everyday help available through normal SMS for people who do not use smartphones, apps, or web chat.\n\nMaya is a lead follow-up agent for a gymnastics gym, running live on Outside Agent in real time.\n\nThe lead record Maya is building (live)\n\nExecution trace (captured runtime events)\n\nTalk to Maya\n\nMaya is a real agent on the real runtime, running in demo mode — her outward actions are safely simulated. Rate-limited; conversations reset on reload.\n\nNo SDKs, no keys, no dashboard wrangling. Connect the coding agent you already use and build from there.\n\n1\n\nCopy your MCP URL\n\nOne URL from your console connects any editor — Claude Code, Codex, Cursor, VS Code, and more.\n\n2\n\nPaste it into your coding agent\n\nYour editor picks up the Outside Agent builder tools over MCP. Sign in once when the browser opens.\n\n3\n\nDescribe the agent you want\n\nYour coding agent builds, tests, and publishes it — then your customers talk to it on web, SMS, or voice.\n\nBuild agents that can handle customer questions, trigger workflows, and know when to bring in a human.\n\n0\n\npeople reached\n\nAcross deployed agents.\n\n0\n\nmessages sent\n\nAcross web, SMS, and email.\n\n0\n\ncalls handled\n\nAcross voice agents.\n\nHow to build an Outside Agent, what it can do, how customers use it, and what happens when a human needs to step in.\n\nChoose a monthly plan for live-agent capacity and features. Usage is metered separately, so costs scale with the messages, calls, and workflows your agents handle.\n\nTry the full build flow with one web agent live at a time.\n\nLaunch the core agents most service businesses need.\n\nScale live agents with visible usage give-backs built in.\n\nCustom capacity, volume terms, and support for larger teams.", "url": "https://wpnews.pro/news/show-hn-outside-agent-build-sms-agents-from-claude-code", "canonical_source": "https://outsideagent.ai/", "published_at": "2026-07-09 16:26:29+00:00", "updated_at": "2026-07-09 16:36:51.915153+00:00", "lang": "en", "topics": ["ai-agents", "ai-products", "ai-tools", "ai-infrastructure", "developer-tools"], "entities": ["Outside Agent", "Claude Code"], "alternates": {"html": "https://wpnews.pro/news/show-hn-outside-agent-build-sms-agents-from-claude-code", "markdown": "https://wpnews.pro/news/show-hn-outside-agent-build-sms-agents-from-claude-code.md", "text": "https://wpnews.pro/news/show-hn-outside-agent-build-sms-agents-from-claude-code.txt", "jsonld": "https://wpnews.pro/news/show-hn-outside-agent-build-sms-agents-from-claude-code.jsonld"}}