{"slug": "show-hn-ai-agent-for-software-user-community-support", "title": "Show HN: AI agent for software user community support", "summary": "Seaticket launched an AI agent platform that unifies user community support from GitHub, forums, and email into a single workspace, automatically resolving issues using internal documents and past cases. The tool aims to reduce team burden and improve response times for software, developer, and open-source teams.", "body_md": "Seaticket is the platform to manage all your support user community support.\nRather than managing each platform separately like Github, forums and email.\nBring them in one work space, where AI agent will resolve them automatically using your internal documents, past cases, and live knowledge sources.\nYou just have to review and approve.\nIt makes handling support issues easy, quicker and effective.\nProvide your users the answer they needed without adding extra burden on your team.\nIt is perfect for Software, Devs, and OSS teams.\nYou can try it for free, and make your user community happy:)", "url": "https://wpnews.pro/news/show-hn-ai-agent-for-software-user-community-support", "canonical_source": "https://news.ycombinator.com/item?id=48715273", "published_at": "2026-06-29 05:41:59+00:00", "updated_at": "2026-06-29 05:57:48.827920+00:00", "lang": "en", "topics": ["ai-agents", "ai-tools", "ai-products", "developer-tools", "natural-language-processing"], "entities": ["Seaticket", "GitHub"], "alternates": {"html": "https://wpnews.pro/news/show-hn-ai-agent-for-software-user-community-support", "markdown": "https://wpnews.pro/news/show-hn-ai-agent-for-software-user-community-support.md", "text": "https://wpnews.pro/news/show-hn-ai-agent-for-software-user-community-support.txt", "jsonld": "https://wpnews.pro/news/show-hn-ai-agent-for-software-user-community-support.jsonld"}}