# ServiceNow launches conversational interface to its service desk > Source: > Published: 2026-10-01 13:00:45+00:00 # ServiceNow launches conversational interface to its service desk By Paul GillinSource: [SiliconANGLE](https://siliconangle.com) ServiceNow Inc. is enhancing the [artificial intelligence](https://www.machinebrief.com/glossary/artificial-intelligence) features in its service desk offering with Flow, a feature that handles employee requests via a natural language interface with extensive automation. The company said it’s targeting organizations that want to automate support without undertaking a full information technology service management implementation. The product lets employees seek help […] The post [ServiceNow launches conversational interface to its service desk](https://siliconangle.com/2026/10/01/servicenow-launches-conversational-interface-to-its-service-desk/) appeared first on [SiliconANGLE](https://siliconangle.com). Get AI news in your inbox Daily digest of what matters in AI.