SAP CEO Christian Klein says in an interview with Fortune that he believes the keyboard may soon have a significantly smaller role in the workplace.
“The end of the keyboard is near,” says Christian Klein, pointing to how quickly voice recognition in today’s major language models has improved.
According to Klein, voice control and AI will replace much of the manual data entry in the company’s own systems within two to three years.
For example, voice should be used to ask analytical questions, start workflows and input information. According to Klein, the basic technology is already there, but the challenge is to put it into practice. He also believes that companies must use AI across their entire operations to get real benefit from the technology, rather than treating it as an efficiency tool for individual departments.