Salesforce unveils AIforce interface and Koa domain-specific reasoning model for CRM agents

Salesforce announced AIforce, a live interface layer, and Koa, a domain-specific reasoning model built on NVIDIA's Nemotron for autonomous CRM workflows. Koa draws on 27 years of Salesforce CRM product development to handle enterprise-specific agentic reasoning, according to CIO.com. The launch reflects Salesforce's push to position AI agents as a core enterprise automation layer.

Salesforce unveils AIforce interface and Koa domain-specific reasoning model for CRM agents Salesforce announced AIforce, a live interface layer, and Koa, a domain-specific reasoning model built on NVIDIA's Nemotron for autonomous CRM workflows. According to CIO.com, Koa combines 27 years of Salesforce CRM product development to handle enterprise-specific agentic reasoning. The launch reflects Salesforce's push to position AI agents as a core enterprise automation layer. Topics Go deeper This intelligence is sourced automatically from public sources across the web and synthesised by the Prefactor AI pipeline. Stories are reviewed before publication.