# Salesforce unveils AIforce interface and Koa domain-specific reasoning model for CRM agents > Source: > Published: 2026-09-15 20:05:59+00:00 # Salesforce unveils AIforce interface and Koa domain-specific reasoning model for CRM agents Salesforce announced AIforce, a live interface layer, and Koa, a domain-specific reasoning model built on NVIDIA's Nemotron for autonomous CRM workflows. According to CIO.com, Koa combines 27 years of Salesforce CRM product development to handle enterprise-specific agentic reasoning. The launch reflects Salesforce's push to position AI agents as a core enterprise automation layer. ## Topics ## Go deeper This intelligence is sourced automatically from public sources across the web and synthesised by the Prefactor AI pipeline. Stories are reviewed before publication.