# Salesforce and SAP embed autonomous agents in workflows without human authorization controls

> Source: <https://www.getreadyforagents.com/news/salesforce-sap-agents-governance-gap/>
> Published: 2026-08-15 20:04:56+00:00

# Salesforce and SAP embed autonomous agents in workflows without human authorization controls

According to CIO reporting, Salesforce and SAP are integrating AI agents into CRM and ERP platforms with minimal governance mechanisms, allowing agents to make decisions without adequate human authorization or kill switches. The gap creates operational risk where agents can execute automated actions in customer-facing workflows with limited oversight.

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- Press
[Read article](https://www.cio.com/article/4208746/salesforce-and-sap-are-putting-ai-agents-inside-your-workflows-who-tells-them-no.html)

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