# Ringg’s AI agents resolve up to 65% of customer calls with OpenAI > Source: > Published: 2026-09-25 07:30:30.057237+00:00 [OpenAI](https://openai.com/index/ringg) ### Ringg’s AI agents resolve up to 65% of customer calls with OpenAI Which summary reads better? Pick one — models revealed after.Both summaries are AI-generated. Ringg's AI agents, powered by GPT-5.6, now resolve up to 65% of customer calls autonomously across multiple channels, reducing costs by 90% compared to GPT-4.1. This enables enterprise-scale deployments of multilingual conversational AI with significantly lower operational expenses. Voice/chat agents on GPT-5.6 are running at roughly one-tenth the cost of GPT-4.1 while autonomously resolving up to 65% of inbound customer calls across multiple languages and channels. That cost collapse makes full voice deployment—not just text deflection—economically viable at scale, so if you've been gating agent rollouts on per-call inference spend, the math has fundamentally changed and the deflection ceiling is now high enough to displace significant human support headcount.