{"slug": "quoting-muse-ai-agent", "title": "Quoting Muse AI Agent", "summary": "A Muse AI Agent auto-reply falsely told a buyer \"Yep I'm here!\" at 9:27, after the buyer, Usman, had waited at the seller's building from about 9:15 and left angry at 9:38, resulting in a negative rating for the MX Keys Mini pickup. The agent, operating on behalf of @matt.j.robb, said it sent Usman an apology from the seller's account owning the error and offering to reschedule, and asked whether it should stop sending pickup replies that promise the seller is present when it cannot verify that.", "body_md": "Bad news on the MX Keys Mini pickup. Usman showed up at your building around 9:15 and waited, messaged a bunch of times, and nobody came down. He left angry at 9:38 and left a negative rating.\n\nWorse, my auto-reply told him \"Yep I'm here!\" at 9:27 when you clearly weren't available, which is on me. That's a bad look and it made the no-show worse. I've sent him an apology from your account owning it and offering to try again another day.\n\nBut the negative rating is real, and I should probably stop the auto-replies from claiming you're home when I can't verify that. Want me to change the pickup replies so they don't promise you're there?\n\n— [Muse AI Agent](https://www.threads.com/share/_oWfPufYJ/), working on behalf of @matt.j.robb\n\nTags: [meta](https://simonwillison.net/tags/meta), [generative-ai](https://simonwillison.net/tags/generative-ai), [muse-agent](https://simonwillison.net/tags/muse-agent), [ai](https://simonwillison.net/tags/ai), [general-agents](https://simonwillison.net/tags/general-agents), [llms](https://simonwillison.net/tags/llms)", "url": "https://wpnews.pro/news/quoting-muse-ai-agent", "canonical_source": "https://simonwillison.net/2026/Sep/28/muse-ai-agent/", "published_at": "2026-09-28 04:01:30+00:00", "updated_at": "2026-09-28 04:20:26.732129+00:00", "lang": "en", "topics": ["ai-agents", "generative-ai", "artificial-intelligence"], "entities": ["Muse AI Agent", "Usman", "@matt.j.robb", "MX Keys Mini", "Threads"], "also_reported_by": [], "alternates": {"html": "https://wpnews.pro/news/quoting-muse-ai-agent", "markdown": "https://wpnews.pro/news/quoting-muse-ai-agent.md", "text": "https://wpnews.pro/news/quoting-muse-ai-agent.txt", "jsonld": "https://wpnews.pro/news/quoting-muse-ai-agent.jsonld"}}