{"slug": "psa-chatgpt-outage-is-blocking-users-from-logging-in-or-creating-new-accounts-u", "title": "PSA: ChatGPT outage is blocking users from logging in or creating new accounts [U]", "summary": "OpenAI confirmed at 8:03 p.m. ET that all ChatGPT signups and logins are down, with the company working on a mitigation. Downdetector reports spiked, and users on X reported issues even when logged in, while the Mac app worked but the web version sometimes failed to load chat history or generate responses. By 8:40 p.m. ET, OpenAI said it had applied the mitigation and was monitoring recovery.", "body_md": "**Update, 8:40 p.m. ET: **OpenAI’s [status page for the issue](https://status.openai.com/incidents/01M0E7K87VJNMGW0QTMHPEQQ39#updates) now says “We have applied the mitigation and are monitoring the recovery.” Downdetector reports are also now trending down. We continue to monitor the outage and will update this post once the company shares more details or marks the issue as resolved. The original story follows below.\n\nOpenAI has confirmed that users are encountering errors when trying to log in to their accounts or create new ones. Here are the details.\n\n## ChatGPT also currently down for some users\n\nAccording to OpenAI’s [system status page](https://status.openai.com), all ChatGPT “signups and logins are down as of right now.”\n\nThe company confirmed the issue at 8:03 p.m. ET, and says it is “working on implementing a mitigation.”\n\nReports of an OpenAI outage have also [shot up on Downdetector](https://downdetector.com/status/openai/), while users on X report being unable to use the chatbot even when they’re logged in.\n\nIn our tests, ChatGPT’s Mac app works, but the web-based version occasionally fails to load the chat history, account projects, or generate responses.\n\nWe will monitor the situation and report back once OpenAI shares more details or marks the issue as resolved.\n\n#### Worth checking out on Amazon\n\n[Geoffrey Cain – ‘Steve Jobs in Exile’](https://amzn.to/4v3CS5Q)[David Pogue – ’Apple: The First 50 Years’](https://amzn.to/46Y3nQj)[MacBook Neo](https://amzn.to/47vJmkn)[Logitech MX Master 4](https://amzn.to/3KmIQN7)[AirPods Pro 3](https://www.amazon.com/Apple-Cancellation-Translation-Headphones-High-Fidelity/dp/B0FQFB8FMG?tag=marcmendes-20)[AirTag (2nd Generation) – 4 Pack](https://amzn.to/4sewc3a)[Apple Watch Series 11](https://amzn.to/46VomDB)[Wireless CarPlay adapter](https://www.amazon.com/gp/product/B0F6T6N2B1?tag=marcmendes-20)\n\n*FTC: We use income earning auto affiliate links.* [More.](https://9to5mac.com/about/#affiliate)\n\n[our homepage](http://9to5mac.com/)for all the latest news, and follow 9to5Mac on\n\n[exclusive stories](https://9to5mac.com/feature/exclusive/),\n\n[reviews](https://9to5mac.com/guides/review/),\n\n[how-tos](https://9to5mac.com/guides/how-to/), and\n\n[subscribe to our YouTube channel](https://www.youtube.com/9to5mac)", "url": "https://wpnews.pro/news/psa-chatgpt-outage-is-blocking-users-from-logging-in-or-creating-new-accounts-u", "canonical_source": "https://9to5mac.com/2026/08/19/psa-chatgpt-outage-is-blocking-users-from-logging-in-or-creating-new-accounts/", "published_at": "2026-08-20 00:28:11+00:00", "updated_at": "2026-08-20 00:44:04.911532+00:00", "lang": "en", "topics": ["artificial-intelligence", "ai-products", "ai-infrastructure"], "entities": ["OpenAI", "ChatGPT", "Downdetector"], "alternates": {"html": "https://wpnews.pro/news/psa-chatgpt-outage-is-blocking-users-from-logging-in-or-creating-new-accounts-u", "markdown": "https://wpnews.pro/news/psa-chatgpt-outage-is-blocking-users-from-logging-in-or-creating-new-accounts-u.md", "text": "https://wpnews.pro/news/psa-chatgpt-outage-is-blocking-users-from-logging-in-or-creating-new-accounts-u.txt", "jsonld": "https://wpnews.pro/news/psa-chatgpt-outage-is-blocking-users-from-logging-in-or-creating-new-accounts-u.jsonld"}}