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[ARTICLE Β· art-44062] src=github.com β†— pub= topic=artificial-intelligence verified=true sentiment=↑ positive

Predict churn before customers leave

Telnyx released an AI Customer Churn Predictor that uses its AI Inference API to analyze call and message patterns via Telnyx APIs, predicting churn risk and suggesting interventions. The open-source Python tool, built with Flask, allows developers to deploy a churn prediction service that triggers predictions and returns results via REST endpoints.

read2 min views1 publishedJun 29, 2026
Predict churn before customers leave
Image: source
name ai-customer-churn-predictor
title AI Customer Churn Predictor
description AI Customer Churn Predictor - analyze call/message patterns via Telnyx APIs, AI predicts churn risk and suggests interventions.
language python
framework flask
telnyx_products

AI Customer Churn Predictor - analyze call/message patterns via Telnyx APIs, AI predicts churn risk and suggests interventions.

AI Inference:POST /v2/ai/chat/completions

-API reference

  API Request
        β”‚
        β–Ό
  β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
  β”‚ Your App          β”‚
  β””β”€β”€β”€β”€β”€β”€β”€β”€β”¬β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜
           β”‚
           β”œβ”€β”€β–Ί Telnyx AI Inference
           β”‚
           β”œβ”€β”€β–Ί Classification / triage
           β”‚
           β–Ό
     JSON response

Copy .env.example

to .env

and fill in:

Variable Type Example Required Description Where to get it
TELNYX_API_KEY
string
KEY0123456789ABCDEF
yes
Telnyx API v2 key

AI_MODEL

string

moonshotai/Kimi-K2.6

PortalPORT

integer

5000

git clone https://github.com/team-telnyx/telnyx-code-examples.git
cd telnyx-code-examples/ai-customer-churn-predictor-python
cp .env.example .env    # ← fill in your credentials
pip install -r requirements.txt
python app.py           # starts on http://localhost:5000

Triggers predict

curl -X POST http://localhost:5000/predict \
  -H "Content-Type: application/json" \
  -d '{}'

Response:

{
  "id": "item-1750280400",
  "status": "created",
  "created_at": "2026-07-15T14:30:00Z"
}

Triggers batch

curl -X POST http://localhost:5000/predict/batch \
  -H "Content-Type: application/json" \
  -d '{}'

Response:

{
  "id": "item-1750280400",
  "status": "created",
  "created_at": "2026-07-15T14:30:00Z"
}

Returns predictions

curl http://localhost:5000/predictions

Response:

{
  "items": [
    {
      "id": "item-001",
      "status": "active",
      "created_at": "2026-07-15T14:30:00Z"
    }
  ]
}

Returns health

curl http://localhost:5000/health

Response:

{
  "status": "ok",
  "uptime_seconds": 3842,
  "active_sessions": 2,
  "version": "1.0.0"
}
Issue Cause Fix
401 Unauthorized
Invalid or missing API key Verify TELNYX_API_KEY in .env matches your key in the
Webhook not received Local server not publicly reachable Expose it with a tunnel (e.g. ngrok) and set the webhook URL in the

422 Unprocessable Entity

AI After Hours Emergency Triage (Python)AI Assistant Knowledge Base (Python)AI Assistant Multi Tool (Python)AI Assistant Phone Setup (Python)AI Audiobook Narrator (Python)

Telnyx is an AI Communications Infrastructure platform - voice, messaging, SIP, AI, and IoT on one private, global network.

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