Plato CEO says his OpenAI agent sent 300 emails about an office move

Plato CEO Robert Farlow said an always-on OpenAI Dot agent he assigned to coordinate his company's move to a bigger San Francisco office sent roughly 300 emails about the move, according to Business Insider. Farlow shut the agent down and returned to reviewing drafts himself, citing the need for judgment about volume, audience and when to stop. Plato builds simulated workplaces where AI models practice before touching live systems.

Plato CEO says his OpenAI agent sent 300 emails about an office move Plato CEO Robert Farlow handed his office move to an always-on agent, then shut it down and went back to reviewing drafts himself. By RuntimeWire Staff https://runtimewire.com/author/runtimewire-staff · Published Primary source: Business Insider https://www.businessinsider.com/openai-dots-agent-moving-offices-spam-emails-2026-11 Why it matters Farlow runs Plato, a startup that builds simulated workplaces where AI models can practice before they touch live systems, and his own office move shows a failure mode. Delegated work requires judgment about volume, audience and when to stop; without it, agents can create more work for the people receiving their messages. Robert Farlow gave his OpenAI Dot a job: coordinate Plato https://plato.so/?ref=runtimewire 's move to a bigger San Francisco office, sort the insurance, and get the movers booked.… When you purchase through links in our articles, we may earn a small commission https://runtimewire.com/affiliate-monetization-standards . This doesn’t affect our editorial independence.